Privacy Policy

Effective Date: 04/03/2025

1. Introduction

Dragon Glass Laminations we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, dragonglass.net.au, or engage with our services.

2. Information We Collect

We may collect the following types of information:
  •   Personal Information: Name, email, phone number, company details, and project requirements.
  •   Payment Information: When making purchases or deposits, processed securely through third-party payment providers.
  •   Technical Data: IP address, browser type, device type, and website usage analytics.
  •   Cookies & Tracking Technologies: Used to enhance user experience and site functionality.

3. How We Use Your Information

We use the collected information for:
  •   Processing orders, quotes, and inquiries.
  •   Providing customer support and responding to inquiries.
  •   Sending promotional content, if consent is given.
  •   Improving website functionality and user experience.
  •   Complying with legal obligations.

4. Sharing of Information

We do not sell personal data. However, we may share information with:
  •   Service providers assisting in website operation, order processing, and analytics.
  •   Legal authorities when required by law or to prevent fraud.
  •   Third-party logistics providers for delivery purposes.

5. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure.

6. Your Rights & Choices
  •   You can request access, correction, or deletion of your data.
  •   You may opt out of marketing emails by clicking “unsubscribe.”
  •   You can manage cookies through browser settings.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

8. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will be posted on this page.

9. Contact Us

For questions about this policy, contact us at:
📧 Email: estimator@dragonglass.net.au
📞 Phone: (02) 4823 9869

📍 Address: 560 Byrnes Road, Bomen, NSW 2650